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Aman Sinha

Lead Digital Product Manager • CCIE Collaboration (#55471) • Azure Architect Expert • PMP

Product & Collaboration Leader

Product-driven Collaboration & Customer Experience leader with 14+ years in enterprise voice transformations using Cisco Collaboration (CUCM, Webex, Expressway, Contact Center). I align stakeholders, ship outcomes, and automate at scale across global environments.

Work with me View Resume Email
  • 14+ yrsEnterprise Voice & Product
  • CCIE #55471Collaboration
  • CloudAzure Architect • GCP ACE
  • PMPMP • CSPO • ITIL

About

Product-driven Collaboration & Customer Experience leader with 14+ years in enterprise voice transformations using Cisco Collaboration (CUCM, Webex, Expressway, Contact Center). I align stakeholders, ship outcomes, and automate at scale across global environments.

Based in Bengaluru, India. Open to Product Management and Collaboration leadership roles.

Quick Contact

Experience

Lead Digital Product Manager (official designation: Lead Infrastructure Engineer) — Wells Fargo

Jan 2024 – Present
  • Own roadmap & backlog for enterprise voice (CUCM, Webex, Expressway, SBCs).
  • Drive OKRs, quarterly planning, stakeholder alignment across operations, security, and business.
  • Shipped automation for site builds & migrations; reduced delivery time and change failures.
  • Led hard-phone reduction & conferencing optimization; improved CX and reduced costs.

Unified Communications & Collaboration Engineering / Program Delivery — Cisco / AT&T / Dimension Data / Birlasoft / TCS

Prior experience
  • Built and migrated CUCM clusters globally; Expressway, Unity, CER, SIP trunks, SBCs (Ribbon/Cisco).
  • Greenfield rollouts, relocations, and decommissions with UAT and cutover leadership.
  • Automation with Python and CI/CD; proactive monitoring and compliance.
  • Partnered with cross-functional teams for risk control, DR, and global standardization.

Selected Projects

Seekhu.com

AI-powered learning platform to generate personalized lessons & quizzes using GenAI.

Impact: Demonstrates product thinking, prompt design, and shipping a full-stack MVP.

CUCM Site Build Automation

Python + APIs to template and provision CUCM builds and bulk configurations.

Impact: Cut provisioning time; fewer manual errors; repeatable rollouts.

Webex Migration Program

Migrated legacy endpoints and conferencing to Webex, aligned global policies.

Impact: Higher call quality and 50%+ reduction in conferencing spend.

Skills

Product

  • Roadmaps
  • Backlog Prioritization
  • Stakeholder Management
  • Agile / Scrum / Kanban
  • OKRs
  • Budgeting

Unified Communications

  • Cisco CUCM
  • CER
  • Unity
  • Webex (On‑prem/Cloud)
  • Expressway
  • Jabber
  • SIP Trunks
  • SBCs (Ribbon/Cisco)

Cloud & Automation

  • Azure Architect
  • GCP Associate
  • Python
  • GitHub Actions
  • CI/CD
  • IaC basics

Leadership

  • Cross‑functional Coordination
  • Risk & Compliance
  • Vendor Management
  • Training & Enablement

Tools

  • Jira
  • Azure DevOps
  • Confluence
  • Git
  • Postman

Certifications

  • CCIE Collaboration (#55471)
  • PMP
  • CSPO
  • Microsoft Azure Solutions Architect Expert
  • Google Associate Cloud Engineer
  • ITIL Foundation

Let’s connect

Have a role or collaboration in mind? Send a note and I’ll get back quickly.

Email direct

[email protected]

Or call

+91 63634 36673

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